var quotes=new Array()
quotes[0]='"Ken\'s knowledge and experience on the subject, together with his dynamic presenting skills and practical real-life clinical examples, had the audience engrossed in his presentation. The feedback I received was \'get Ken back for more\'."
David Pirie, Training Coordinator, Alcohol and Drug Training Resource Unit, Queensland Health
david_pirie@health.qld.gov.au'
quotes[1]='"Ken\'s seminar not only helped me hone my skills in dealing with difficult patients, the interactive format made for a light-hearted session with plenty of fun. Despite the fun, the messages were well and truly driven home."
Dr Dan Manahan, Medical Superintendent, Stanthorpe Health Services'
quotes[2]='"I place a very high value on the supervision and mentoring provided by Ken. Not only does he advise out of his years of experience, he also models that advice himself - he practises what he preaches. I also appreciate his availability for consultation between sessions. I leave sessions feeling challenged at times, but always affirmed and empowered."
Elaine Davis, Counsellor and Group Facilitator, Private Practice
www.elainedavis.com.au'
quotes[3]='"I attended training with Ken and I must say that it was one of the most interesting and energetic workshops that I have attended. I am a bit of a junkie when it comes to Professional Development and I am always looking for new ideas and different ways of providing direction for my staff and myself. Ken certainly provided me with some new tools. I take every opportunity to recommend his training to other people and organisations."
Jacky Cox, Team Leader, Dept of Child Saftey, Maryborough'
quotes[4]='"I have attended many seminars on Bullying but Ken\'s seminar on this topic has, without doubt, been the most useful in providing hands-on strategies."
Heather Page, Senior Housemaster, Brisbane Boys College'
quotes[5]='"Ken\'s seminar was comprehensive, interactive and \'on the money\'."
Chris Gray, Pastoral Care Co-ordinator, St Stephen\'s College, Gold Coast'
quotes[6]='"I really appreciated Ken\'s e-books on private practice. I found his approach down-to-earth and a good fit. I now have the feeling that I am heading in the right direction to building my dream successful private practice. I would recommend Ken\'s private practice e-books to any practitioner."
Josephine Luna
www.restorebalance.com.au'
quotes[7]='"Ken was the Keynote Speaker at our Home and Community Care Conference in Kingaroy. His presentation on Building a Happy Workplace was very well received. Many reported they would be able to immediately apply the ideas and strategies Ken spoke of in their workplace. The participants rated Ken’s presentation as excellent in content as well as in delivery."
Lesley Dennien, Coordinator, Graham House, Kingaroy'
quotes[8]='"I have found Ken\'s Effectiveness Training for Helping Professionals e-learning course one of the most enlightening and enjoyable I have ever done. So much less stressful than University. Ken provides a great amount of substance, not a lot of over-the-top useless information as received at Uni. All the downloads from the course are used in my practice. And he says it the way it is - in plain English. I am so impressed by the standard & quality of this course. My advice to anyone still marking time is \'Do the course!\'"
Freida Scott, TLC Professional Counselling Service, Charmhaven, NSW
mindguru@westnet.com.au'
quotes[9]='"Ken\'s presentation was clear, to the point, and filled with interesting real-life scenarios. Can\'t wait to practise what I\'ve learned."
Barbara Pavlich, Mental Health Nurse, Adolescent Inpatient Mental Health Unit, Royal Brisbane and Women\'s Hospital'
quotes[10]='"Thanks, Ken. Your presentation was engaging and user-friendly with no jargon."
Crissy Hubbard, Occupational Therapist, Adolescent Inpatient Mental Health Unit, Royal Brisbane and Women\'s Hospital'
quotes[11]='"Great info I can use now! I feel a load lift in how I will handle my staff issues."
Lisa Beu, Business Services Manager, Tinana State School'
quotes[12]='"Ken\'s presence and delivery was welcoming and engaging, unlike some presentations where you wish you were somewhere else!"
Damian White, Business Services Manager, Gympie State High School'
quotes[13]='"Witty and informative seminar! All easily remained listening, understanding, joining in, and laughing. Excellent session. Thanks!"
Catherine Holland, Business Services Manager, Education Qld Training and the Arts Wide Bay'
quotes[14]='"Ken was very easy to listen to and provided relevant, down-to-earth and useable strategies that could be used by a range of school staff. A great day was had and which will provide valuable improvement in minimising bullying at our school."
Trevor Mancktelow, Deputy Principal, Wilsonton State School'
quotes[15]='"Thanks, Ken, for your attentiveness to the culture of our workplace, your familiarization with our challenges, and your skilled manner in dealing with our issues in a sensitive and helpful way. There has been a noticeable improvement in team relationships and morale since your presentation."
Jeff Wright, Superintendant North Coast Region, Qld Fire and Rescue Service'
quotes[16]='"Ken is very clear in his presentation, very thorough in his delivery, and his depth of knowledge is phenomenal."
Melanie Schroder, Lifeline Brisbane'
quotes[17]='"Ken’s presentation on Building Strong Teams was the highest rated session in our two-day conference."
Helen Flouch, Aged and Community Care Team, Qld Health'
quotes[18]='"I found Ken’s seminar extremely useful in dealing with performance management with my staff, with practical steps and processes I can implement straight away."
Linda Ezzy, Area Manager, Endeavour Foundation'
quotes[19]='"Ken provides a no-nonsense approach to creating positive relationships in the workplace."
Terry Rowell, Librarian, Tinana State School'
quotes[20]='"I thoroughly enjoyed this seminar. The principles taught will help me to work more effectively with individuals with challenging behaviour."
Ally Stokes, Speech Pathologist, Queensland Health, Southside Health Service'
quotes[21]='"Ken\'s presentation was fun, interactive, and informative. Not only did I learn new ideas to utilise in my work, it also re-affirmed my personal strategies for dealing with stress."
Colleen Springfield, Services Manager, Endeavour Sunshine Coast'
quotes[22]='"Down-to-earth, realistic, and funny!"
Lisa Kerr, Case Manager, Red Cross, Townsville'
quotes[23]='"Ken was an inspiration! His workshop was refreshing, both personally and professionally, and provided realistic, hand-on strategies."
Lynda Ross, Guidance Officer, Heatley State School'
quotes[24]='"I now feel more confident in knowing how to achieve better work relations with my team."
Darrin Dodunski, Project Engineer, Shadforths Civil Engineering'
quotes[25]='"Once again, I was amazed what I learnt from Ken. He was funny and factual and really got me thinking about how things work in my team. Ken gave me plenty of practical and simple tools that I have since started to use to lift my own goal-posts. I was surprised at just how easy it really is to do!"
Sara Bucher, Acting Senior Project Officer, Aged Care and Community Clinical Support Unit, Qld Health'
quotes[26]='"Thanks Ken for your facilitation of our Strategic Planning Day. Things flowed very smoothly and your use of humour helped create a very positive tone. The outcomes we were aiming for with the staff being engaged in the process, sharing the vision, and being involved in the ongoing renewal of the school, were certainly achieved."
Boyd Jorgensen, Principal, Maroochydore State High School'
quotes[27]='"Ken\'s seminars have been of great benefit to me - they are practical and easy to follow - I recommend them without reservation to solicitors everywhere."
Pippa Colman, Solicitor, Pippa Colman and Associates'
quotes[28]='"Ken gave us the opportunity to reflect on ways to reduce stress and improve our well-being while doing challenging work. His seminar was hands-on and backed by his extensive knowledge and experience. I even had one staff member talk to me afterwards, insisting that we adopt Ken’s suggested strategies as standard practice."
Graham Norton, Senior Health Promotion Officer, Qld Association for Healthy Communities'
quotes[29]='"Ken was well-prepared, his program was well-presented, and his stories were excellent!"
Margaret Bowman, Law Society of NSW'
quotes[30]='"A really down to earth, practical, and sensible approach to improving the minefield of workplace relationships. All high-stress workplaces would benefit from such constructive and functional advice."
Jackie Shapiro, Law Society of NSW'
quotes[31]='"Ken demonstrates a deep understanding of the subject matter and delivered it in such a way that held your attention at all times. I would commend his course on Dealing with Angry and Demanding People to staff at all levels."
Tony Fairbairn, Investigator, Law Society of NSW'
quotes[32]='"I thoroughly enjoyed Ken’s presentation on teamwork. His insights and practical solutions were so relevant to our workplace. Many thanks, Ken. I would recommend your training to everyone."
Sally Haisty, Team Leader, Breast Screening Department, Nambour Hospital'
quotes[33]='"I have had the pleasure of working with Ken and found him to be intuitive and ‘tuned in’ to the issues and concerns I took to him. I was further impressed with Ken visiting the various work sites and speaking with the line managers which resulted in a program created specifically for us. The workshop itself was a lively, productive day. Ken ensured that everyone was involved, interested, and amused. The evaluations reflected the outcomes we were wanting."
Leanne Reid, Training and Development Officer, Sunshine Coast – Wide Bay Health Service District'
quotes[34]='"Ken did a wonderful job to alter my thinking in such a way so that I now have the confidence to counsel students in a more meaningful way."
Astrid Neiberding, Year Co-ordinator, Pimlico SHS'
quotes[35]='"Hi Ken, I just wanted to thank you for your presentations and let you know that a lot of the strategies you mention and teach have profound results. I have always prided myself on being a team leader who is passionate about their staff and customers and now with even more knowledge and strategies I feel I can be even more effective in my role. I have heard you speak at a number of venues now and have always really enjoyed your presentation style."
Donna Arrowsmith, Team Leader, Centrelink, Kingaroy'
quotes[36]='"Ken presented at our recent association meeting on the topic of working with difficult and challenging people. In preparation, Ken made contact with various members to ascertain our needs and tailor his presentation to the needs of the group. Ken interacted warmly with the audience and actively engaged members. His presentation was practical, relevant, engaging and at times humorous. Following the event he made contact with various members to ensure their needs had been met."
Wayne Jenks, President, South Coast Primary Deputy Principals\' Association'
quotes[37]='"Ken’s personable delivery of the information made it easy to follow and understand. I appreciated hearing of some of his own ‘real life’ experiences as this re-enforced that Ken has a very real understanding of the situations facing our young people. I would thoroughly recommend Ken’s seminars to anyone who works with youth."
Heather O’Donnell, Co-ordinator, On-the-Move, Adelaide'
quotes[38]='"Ken’s training sparked much enthusiasm and a realisation of what great work is being done. He also gave us new strategies in our work with young people with challenging behaviours and complex issues."
Kim Reid, Executive Director, KYC Trust, Caboolture'
quotes[39]='"Ken has a wonderful sense of humour. I have been to a number of seminars on Behaviour Management, but I particularly liked Ken’s and would like to do more training with him. Thanks Ken for an enjoyable and very worthwhile day!"
Cheryl Laurent, Case Manager, Xavier Children’s Support Network'
quotes[40]='"Ken’s program was comprehensive, tailored to our specific needs, and presented with the accumulated insight of an experienced professional. We appreciated the balance and professionalism of his delivery, not least his humour which made for easy listening. The response to this seminar was uniformly enthusiastic. Almost every one of our staff scored the presentation with a 9 or 10 out of 10. Thanks Ken for an excellent seminar which was greatly valued by all involved."
Gary Christian, Director of National Program, Adventist Development and Relief Agency Australia'
quotes[41]='"Ken’s demonstrations of what he was teaching were particularly innovative, insightful and reflected his obvious depth of practical experience."
Chris Squelch, Senior Programs Manager, North West Qld Indigenous Catholic Social Services, Mt Isa'
quotes[42]='"Ken provided me with a great opportunity to sit back and consider the effectiveness of the processes I currently use, discuss techniques with others, and develop new strategies to increase my effectiveness."
Julie-Anne Bush, Rehabilitation Officer, CRS Australia, Mt Isa'
quotes[43]='"I thoroughly enjoyed Ken’s seminar about consulting with difficult clients. I found Ken’s program extremely useful, especially on how to adapt my consultations according to the client’s level of readiness. I think Ken is a fantastic presenter and I really felt engaged in this workshop. At no time did I feel bored. It was very informative and very entertaining."
Clare Kreis, Dietician, North and West Primary Health Care, Mt Isa'
quotes[44]='"I have received nothing but positive feedback from all who attended both sessions with Ken held by our organisation. People also appreciated the personal touch - that Ken demonstrated genuine interest in the area and the local services, and took the time to get to know some of the local issues."
Karen O\'Rourke, Team Leader, North and West Primary Health Care, Mt Isa'
quotes[45]='"After attending training with Ken, I feel energized, motivated, and eager to put into practice what I have learned."
Heather White, Psychologist, North and West Primary Health Care, Mt Isa'
quotes[46]='"Ken’s acknowledgement of cultural diversity made it more comfortable and relevant for indigenous participants. He spoke in easy, clear language, and made us smile at ourselves and our situations."
Josephine Smallwood, Bringing Them Home Program, KASH Aboriginal Corporation, Mt Isa'
quotes[47]='"Thanks Ken for your very frank, direct and positive solutions to the challenges we were having in my team. Your advice has been instrumental to these challenges being resolved and the overall success of my team. We have generated significant new business and are performing well above the industry average. Our income has \'gone through the roof\' and we are meeting every target set before us."
Lance Harding, Manager, Warwick Loan Centre for the Warwick Credit Union'
quotes[48]='""Ken Warren has an enormous amount of experience and is very highly regarded within the counselling industry. He is very generous with his ideas and experience. Each time we meet for a mentoring session, I leave with a host more ideas and loads of inspiration. Every time I have put these ideas into practice I have enjoyed further growth in my practice and most importantly within me.""
Josephine Luna, Counsellor and Professional Speaker, Restore Balance, Sydney
www.restorebalance.com.au'
quotes[49]='"After two days of training with Ken, our staff now feel even more inspired and enthused to return to our clients and begin using Ken’s positive approaches. We can certainly recommend Ken’s work to any person wanting to bring the best out of themselves, their clients, and fellow staff."
Verity Hazelman, Client Services Co-ordinator, Barkuma Disability Services, Adelaide'
quotes[50]='"I would like to compliment you, Ken, on the high quality of each of the two programs you ran for us, particularly the content and interactiveness of your presentations. You were able to engage each of the participants at their level and everyone commented on how much they benefited."
Kay Blanch, Graduate Program Co-ordinator, South West Health Services District, Charleville'
quotes[51]='"Ken was quite in touch with the challenges facing Principals and Business Managers in our schools and delivered a presentation that was highly relevant and eminently valuable to all participants. It was obvious Ken had done his homework and I appreciated the personal contact Ken made with participants, both in leading up to the presentation and afterwards during the dinner."
Graeme Drapper, Business Manager, Lutheran Education Queensland'
quotes[52]='"After Ken\'s seminars I feel, well ... human again. I have regained my patience and empathetic qualities and learnt that it is ok to say no. I have also gained confidence with approaching discussions about any problem areas with my work colleagues."
Candice Cox, Administration Manager, Robert Milne Legal, Brisbane'
quotes[53]='"The information gained through attending Ken\'s seminar has been priceless. I am now more aware of the 12 steps to strengthening my team and I am already seeing the results just 1 week down the track. Thanks Ken for a great day and great techniques."
Cherrine Jocumsen, Regional Director, Qld Dept of Corrective Services, Mackay'
quotes[54]='"I found that I learnt a great deal about the behavior of others, but more importantly about my own behavior and how a few simple changes in communication techniques can be of great benefit to myself, my employees and the company that I work for. I have no hesitation in recommending Ken\'s seminars and will make a point of letting my business associates know."
Kathy Lawrenson, General Manager, Real Time Instruments, Mackay'
quotes[55]='"In spite of how difficult some people seem to be, Ken explains that what seems to be negative can be a step along the path to greater understanding and personal growth."
Max Maxwell, Client Contact Officer, Dept of Veterans\' Affairs, Gosford'
quotes[56]='"Ken is a role model of effective communication - he walks the talk!"
Chris Davidson, Counsellor / Manager, Central Coast Problem Gambling'
quotes[57]='"Ken\'s approach to difficult issues in the workplace was relevant, interesting and worthwhile. The presentation was delivered in an open and confident manner. I loved how he allowed for our feedback during the seminar. Approaching the subject matter with humour was a welcome addition to the workshop."
Brett Edwards, Teacher, Helensvale SHS'
quotes[58]='"Ken’s emphasis on the criticality of working towards positive interpersonal relationships was an excellent take home message. The activities we engaged in and the strategies Ken covered will certainly help us to build on what we are already doing right."
Rosemary Gore, Manager, School of Ambulance and Paramedic Studies, Queensland Ambulance Service'
quotes[59]='"Ken Warren recently presented to over 100 of our Support Staff on Improving Workplace Relationships. The outcome was an overwhelming success. The session was professional (in presentation, content and addressing the outcomes desired by the College), interactive with the audience, and humorous. Above all, it was very well received by the wide cross-section of staff who attended the session."
Ray McKinnon, Business Manager, Grace Lutheran College'
quotes[60]='"Today’s session on Workplace Relationships was fun, interesting and extremely relevant. It can be used immediately both at work and in our personal lives."
Rebecca Cawood, Workplace Trainer, Grace Lutheran College'
quotes[61]='"An excellent presentation which enabled me to look critically at myself, as well as provide keys as to why others are the way they are and how to deal with them."
Fran Higgins, Teacher, Ferny Grove SHS'
quotes[62]='"I found Ken’s workshop on Aggressive Behaviour very valuable. His facilitation style was professional but relaxed and relevant to the participants. Ken related well to the audience. I would attend more of his workshops."
Deb Jaques, Manager Student Support, Gold Coast TAFE'
quotes[63]='"Ken’s ability to hone into the ‘big issues’ in an informative and entertaining way made his workshop on Dealing with Aggressive Behaviour very worthwhile."
Melissa Rowse, Teacher, Ferny Grove State High School'
quotes[64]='"Refreshing, relaxed, knowledgeable, and good at what he does."
Greg Keen, Behaviour Management Counsellor, St Mary’s College, Toowoomba'
quotes[65]='"After Ken presented to my team, the penny dropped with those who were making things difficult and those who harboured grudges over things long forgotten. \'Someone has to be the adult here\' was a catchphrase that resonated amongst them. I am now working with a group that is more robust and exhibiting a more mature work outlook. Hence working relationships and productivity have improved."
Brenton Howell, Business Director, St Johns Grammar School, Adelaide'
quotes[66]='"Ken\'s workshop on Time Management encouraged me to re-think where I am and where I want to be and given me tools to make positive change."
Toni Tooma, Case Worker, Lifeline Community Care'
quotes[67]='"Ken\'s course on Time Management provided me with a real wake-up call. Unless I changed, I wouldn\'t have time to do all the things I wanted to do. It also provided me with strategies to lessen the time I spend on work."
Kay Gaffney, Practice Manager, Dispute Resolution Branch, Brisbane'
quotes[68]='"Ken is passionate about his work, engages the audience well, and offers excellent real-life examples to strengthen his presentation."
Bernard Dalton, Youth Support Co-ordinator, Miami SHS'
quotes[69]='"Realistic coverage of aspects of Bullying - things that can actually be implemented in schools."
Tiffany Grant, Co-ordintor Responsible Thinking Classroom, Miami SHS'
quotes[70]='"After having attended Ken’s Defusing Explosive Situations seminar, I have a great understanding of why people become frustrated and aggressive. This knowledge will prepare me with options and strategies to use before a difficult situation escalates."
Bren Andrew, Teacher, Allenstown State School, Rockhampton'
quotes[71]='"Ken’s presentation provided a wide scope of strategies to use in dealing with bullying. I now feel better prepared to work with students."
Daniel Mahon, Support Team, Miami SHS'
quotes[72]='"Ken’s passion and enthusiasm for engaging and motivating difficult clients is infectious and inspiring."
Loma Walsh, Positive Behaviour Advisor, DET Student Services Division'
quotes[73]='"A thoroughly enjoyable and practical seminar with key strategies that I can use immediately for tacking demanding, aggressive and unmotivated clients."
Kate Shepherd, Director, Industry Health Solutions, Darwin'
quotes[74]='"I loved the flexible way I could do this course and still receive regular feedback about homework topics. The feedback also provided an opportunity to tap into other professional knowledge. The course was directly related to my work. Many thanks Ken for feedback and ideas – found it really useful."
Shari Jackson, Team Leader – Counselling, Centacare Bundaberg'
quotes[75]='"One of the great things about Ken’s presentation on bullying was the wide range of strategies he gave us in effectively addressing bullying. The Support Staff at our school are already enjoying using these strategies."
Mary-Ellen Klem, Deputy Principal, Miami SHS'
quotes[76]='"Thank you. Best presentation I’ve been to connected with EQ!"
Glen Barratt, Head of the Arts Department, Miami SHS'
quotes[77]='"Ken’s course on Defusing Explosive Situations was motivating and inspiring and has given me a new set of tools to continue my work."
Francis Wiechec, Assistant Director, Dept of Health and Ageing'
quotes[78]='"Ken provided us with solid and practical insight on how to deal with difficult workplace situations. He understood the nuances and complexities of workplace relationships in the \'real world\' and offered positive strategies that we could all individually adopt to help resolve complex and tricky problems. I definitely thought that the day I took out from my normal (and busy) work to attend Ken\'s seminar was a worthwhile investment of my time."
Koni Hanlon, Qld HR Manager, Dept of Health and Ageing'
quotes[79]='"Presented with insight and humour. Some easy and simple strategies I can implement straight away."
Janet Cartwright, Assistant Principal (Staffing), St Francis’ Xavier College, Canberra'
quotes[80]='"Thoroughly enjoyable, fun and engaging way of learning."
Diana Bizjak, IP Lodgements Coach, IP Australia, Canberra'
quotes[81]='"Ken has the ability to adapt his training to meet the expectations of all attendees regardless of their education, position or personality."
Meaghan Leeson, Rehabilitation Consultant, Insight Services Group, Canberra'
quotes[82]='"Just a thank you for delivering a great workshop on “Defusing Explosive Situations” for Centacare Fraser Coast recently. It was right on the mark and tailored to suit our particular requirements. It was presented in an interactive fun way, with excellent examples, to ensure everyone was able to take something positive and useful away from the day."
Janna Purdy, Training Manager, Centacare Fraser Coast'
quotes[83]='"Ken\'s course on Dealing with Angry and Demanding People was fun, practical and the content tailored so the 40 staff who attended from across Griffith University could all relate to situations that were relevant to their work. Staff who attended this one day course have commented that they can apply the learnings from this course in their professional and personal lives and can get benefit out of it."
Christine Reilly, Human Resources Advisor (Staff Development), Griffith University'
quotes[84]='"Ken is very down to earth and uses examples, ideas and stories that can be used in the real world and the real work place"
Lisa McAuliffe, Supervisor, NARSA'
quotes[85]='"Ken you have helped me make a decision about a change of direction in my work"
John Herd, Head of Boarding, NARSA'
quotes[86]='"Ken draws people out and involves them in a comfortable and productive way. A very professional presentation."
Jenny Florisson, Teacher/Career Education, National Association for Rural Student Accommodation'
quotes[87]='"Ken\'s presentation/style and support materials make learning fun."
Bjorn Christie-Johnston, Manager, NARSA'
quotes[88]='"Ken is a dymanic speaker, whose clear, engaging pesentation provides useful strategies to make the workplace a positive and productive one."
Liz Christie-Johnston, Faculty Senior, Casuarina Senior College'
quotes[89]='"Very well structured, exceptionally well delivered and easy to understand engaging content. An excellent presentation."
Phil Boyle, Boarding Manager, Wangetti Tavec - Cairns'
quotes[90]='"Ken\'s presentation is the most positive interactive session presented professionally to a group that I have been involved in."
Denise Arbon, House-parent, National Association for Rural Student Accommodation'
quotes[91]='"Ken\'s presentation is the most positive interactive session presented professionally to a group that I have been involved in."
Denise Arbon, House-parent, National Association for Rural Student Accommodation'
quotes[92]='"Ken\'s presentations are interspersed with humour and interaction, making them memorable and enjoyable. With his unique manner, Ken is right up there among the best presenters we have engaged for our conferences which span 16 years. He has certainly earned our recommendation."
Gary Stokes, CEO, National Association for Rural Student Accommodation Inc.'
quotes[93]='"Excellent content, quality presenter and great use of humour. Ken, you should consider \'Stand-Up\' as your next career move!"
Jane Simpson, Support Worker, Shelter Housing Action Cairns'
quotes[94]='"Ken really knows his stuff and he presents his material in a humourous and entertaining way."
Hannah Downing, Mental Health Worker, Centacare Cairns'
quotes[95]='"Ken uses his experiences, along with those experiences of the participants, to harnes their strengths in and out of the work place. I felt like I was seeing my workplace for the first time again."
Craig Hayes, Youth Support Worker, National Association for Rural Student Accommodation'
quotes[96]='"Clear speaker. Well presented. Loved the stories"
Gail Smith, Counsellor, Lifeline Gambling Help Support Service'
quotes[97]='"Ken\'s presentation was practical and informative and could be applied to both personal and professional life. I would have loved my husband to have been present today!"
Lucy Core, Financial Counsellor, Lifeline Fraser Coast'
quotes[98]='"We often wonder if the title of the training and what it promises will actually deliver. Ken\'s training delivers!"
Lylah Little, Post Separation Co-operative Parenting Program, Hervey Bay'
quotes[99]='"Ken\'s presentation on Time Management conveyed important messages in an entertaining and very personal way. It made me not just reflect on my work habits, but gave me useful, easy strategies on how to make changes that will be life-changing. I can make these changes and I need to change."
Jo Graham, Assistant Principal, Kareela Public School'
quotes[100]='"Ken gave lots of different scenarios in his presentation on dealing with aggressive customers which will enable me to put what I have learned into practise."
Diane Vitali, Customer Service, Cassowary Coast Regional Council'
quotes[101]='"Loved Ken\'s positive attitude, his discussions with work colleagues about their challenges, and hearing his opinions on these."
Robyn Dent, Local Laws Officer, Cassowary Coast Regional Council'
quotes[102]='"Ken\'s session on Workplace Relationships was excellent, with many team members opening up and interacting well together. I am confident that with the information received and the manner in which it was delivered, our team will move forward in a positive direction. I also took away many new ideas and options to counter those challenging moments that arise from time to time."
Graeme Bennett, Catering Manager, Alexander Headland Conference Centre, Sunshine Coast'
quotes[103]='"Ken worked with management and our catering team on Workplace Relationships; the day provided practical ideas and information to enable better communication and teamwork, the day was structured to be fun as well as informative and we now are all working with the same tools to improve our workplace. Even when tension arises we are able to say "What did we learn in Ken\'s workshop on these situations". We look forward to continued workplace relationships as well as using the skills learnt in all life\'s relationships."
Ian Edgar, Manager, Alexander Headland Conference Centre, Sunshine Coast'
quotes[104]='"Ken has a very humble and humorous style. Through Ken you can learn a lot about relating to problem clients in a very positive way."
Orsana Stelmaschuk, Learning Support Teacher, Pimlico State High School, Townsville'
quotes[105]='"Refreshing to see tried and true strategies applied to real people in the real world."
John Livingstone, A/Senior Psychologist, Disability Services, Dept of Communities, Townsville'
quotes[106]='"Ken’s presentation for the Bundaberg Chamber of Commerce gave practical advice along with interactive visual presentations which were funny and thought provoking. Ken was easy to relate to and our members felt comfortable providing their own workplace scenarios for discussion. I would recommend Ken for any workplace or group training where team and group interactions are vital to performance."
Tracey Smith, Business Development Manager, International Workforce, Bundaberg'
quotes[107]='"Teachers enjoyed Ken’s enthusiastic, positive approach in his presentation at our Combined Schools PD Day. I think the message presented will have a long term impact on individuals. One teacher has reported that he has starting walking daily as a result of thinking of the need to stay healthy. Another tells of feeling more relaxed when spending time with her young family instead of feeling guilty for not making use of the time to catch up with class work."
Narelle Purkiss, Principal, Lilli Pilli Public School, Sydney'
quotes[108]='"Excellent, interactive seminar. Very down-to-earth and realistic approaches to everyday practice to work more effectively with clients."
Anne Hodgson, Social Worker, Bundaberg Hospital Community Interface Program'
quotes[109]='"Ken reassured me that what I am doing is useful and provided good points to improve"
Paul Donaldson, Employment Consultant, STEPS Disability Employment, Bundaberg'
quotes[110]='"Ken is a great communicator and motivator. I went away with excitement about using these newfound skills with my clients."
Shirley Mallett, Family Dispute Resolution Practitioner, Bundaberg Family Relationship Centre'
quotes[111]='"Really practical ideas that will enhance my practice."
Lynda Cook, Guidance Officer, Bundaberg State High School'
quotes[112]='"Ken is very personable, easy to listen to and practical! Always great to be in his workshops."
Dellese Heit, Social Worker, Centrelink, Kingaroy'
quotes[113]='"Ken is very engaging and his use of wit makes the workshop come alive. Also I liked how it was so practical."
Naomi Roberts, Family Counsellor, Lifeline Central Coast, Gladstone'
quotes[114]='"I attribute a large part of my success to the frankness of the conversations I have had with Ken, that he pulls no punches, and gave me the tools I needed."
Lance Harding, Manager, Westpac Gladstone'
quotes[115]='"I have worked with a lot of speakers and business consultants. Ken Warren shines above the rest due to his commitment and dedication to giving the best value in professional development. Our Chamber members had nothing but great things to say about Ken and his Dealing with Difficult Co-workers workshop. He really touched the lives of our members here and gave us the tools to deal well with negative people."
Ron Bishop, President, Bundaberg Chamber of Commerce 2009-2010'
quotes[116]='"Aggression can be a daunting issue to deal with. Ken gave me sound, practical advice for dealing with aggressive people with a focus on positive steps to take"
Roger Kidd, Outreach Worker, Mountains Youth Service Team, Blue Mountains'
quotes[117]='"An excellent workshop that highlights the importance of considering the psychological needs of workers in addressing problems related to relationships and effective productivity within the workplace. In an environment where deadlines and goals are often the key driving factors in the day to day business of a workplace, Ken gives a 5-star workshop on maximizing the human resource assets towards achieving organizational goals whilst enhancing interpersonal relationships of workers."
Steve White, Head of Department – Creative Industries, Maroochydore State High School'
quotes[118]='"The practical techniques were useful and easy to imagine applying in the workplace"
Alyssa Ryan, Telephone Counsellor, Queensland Health'
quotes[119]='"Very inspirational! I am going back to work feeling positive and energised."
Amanda Stephens, Supervisor, Queensland Corrective Services, Cairns'
quotes[120]='"Ken gives a practical application of what every line manager needs to know"
David Thomas, Superintendent, Xstrata, North Queensland'
quotes[121]='"Ken proved himself to be a reliable and entertaining trainer, directing his skills and talents at improving the skills among our workers. The workshop “Dealing With Angry and Demanding Clients” was very popular among our staff, as are the resources we purchased. I would have no hesitation in recommending him to any community organisation or corporation interested in engaging his services."
Tanya Stevenson, Client Services Manager, Lifeline Fraser District'
quotes[122]='"Ken’s presentations at our conference were very well-received. Ken engaged the audience well, demonstrated a very sound understanding of the challenges within General Practices, and gave us insights and strategies we could use immediately. A number of people commented about how much they benefitted and enjoyed his presentations. We wouldn’t hesitate in using Ken again"
Sandra Corfield, Manager, Central Queensland Division of General Practice, Rockhampton'
quotes[123]='"Ken’s workshop on Enhancing Resiliency at Work was empowering at both an individual and team level. It was obvious that Ken had taken the time to tailor make the workshop to our organisation’s needs and supported it with qualified research. He went above and beyond to understand our individual roles and how they contribute to the organisation’s strategic outlook. The day was fun and enlightening – we all walked away with a positive attitude."
Tim Wilke, CEO, GP Connections Toowoomba'
quotes[124]='"Ken makes you think and gives you tools to act. But it’s up to us to fulfil our hopes and solve the problems."
Mary Taylor, Practice Nurse, Sunshine Coast Division of General Practice'
quotes[125]='"Ken took the time to understand our needs and the needs of the group. This made the session extremely relevant"
Margaret Windsor, Division Staff, Sunshine Coast Division of General Practice'
quotes[126]='"I feel empowered to return to my workplace and cultivate greater working relationships with all my colleagues"
Wendy O\'Hare, Practice Nurse, Sunshine Coast Division of General Practice'
quotes[127]='"Ken’s presentation was informative, entertaining and would benefit any business to improve staff relationships and productivity"
Lisa McCarthy, Practice Nurse, Sunshine Coast Division of General Practice'
quotes[128]='"An enlightening, invigorating and intelligent presentation evoking enthusiasm and an improved understanding"
Jennifer Eldridge, RN, Sunshine Coast Division of General Practice'
quotes[129]='"Ken’s presentation on working with loss was interesting, up-to-date, and transferable to my work and personal life, giving me valuable resources to take on my journey of life."
Karen Raatz, Rehabilitation Consultant, CRS Australia, Maroochydore'
quotes[130]='"Ken referred to research sources and facts to underwrite his points on Resilience – emphasising they were not opinions, but proven. He was also very engaging and nurturing of people’s contributions."
Darren Coppin, Chief Executive, Esher House Pty Ltd, Sunshine Coast'
quotes[131]='"I was looking for a presenter that could empower Practice Nurses to take steps to ensure their own wellbeing at work and help them to handle difficult conversations with staff and patients. Ken was recommended to me as a presenter and he didn’t disappoint. He delivered a tailored workshop that was interactive and positive and, as requested, included culturally sensitive issues. His consultation both pre and post the workshop was outstanding, the content was enlightening and it was obvious that Ken’s knowledge is extensive! Working with Ken was a great experience."
Karen Mills, Healthy Indigenous Population Program Officer, Sunshine Coast Division of General Practice'
quotes[132]='"Ken presented material around change in dealing with aggressive and resistant clients to the staff of the Sunshine Coast Family Relationship Centre. The material was relevant and instructive for the staff who have to deal with these issues on a continuing basis. The feedback from staff at the conclusion of the seminar was very positive and the presentation of the material was done very professionally. I would recommend Ken’s presentations on difficult clients to others in the helping services areas."
James Morrissey, Manager, Sunshine Coast Family Relationship Centre'
quotes[133]='"Down to earth strategies on what to ask or say to people dealing with grief and delivered with good humour."
Cheryl Hannant, Admin Officer, Mt Larcom School, Gladstone'
quotes[134]='"Ken\'s delivery style was excellent. He has loads of experience that he shared and his stories enabled him to put his important points across."
Maudie Chan-Pouey, Co-ordinator, Central Queensland Legal Centre Victims of Crime, Bundaberg'
quotes[135]='"Great advice for anyone dealing with team issues on a daily basis."
Carole Ridgewell, Operations Manager, OAMPS Insurance'
quotes[136]='"Engaging, funny and interesting"
Claudia Cartillone, Team Leader, St George and Sutherland Community College'
quotes[137]='"Ken’s presentation, Grow Your Team: Working with Strengths, was very engaging and professional. I now feel more confident and empowered to face the challenges ahead."
Marie Hopkins, Manager Community Services, St Johns NSW'
quotes[138]='"Great tips and assistance for managers who really want to make a difference."
Elfa Moraitakis, Manager, SydWest Multicultural Services Inc'
quotes[139]='"Interesting, interactive and affirming!"
Susan Vogels, Centre Manager, SydWest Multicultural Services Inc'
quotes[140]='"Learned some great practical ideas to implement immediately. Loved Ken’s focus on the ‘doing’, not the ‘theory of doing’"
Heather Uwins, Director, Department of Environment & Resource Management, Brisbane'
quotes[141]='"I leave today motivated to make a positive change in my school so my staff can make a positive change with students."
Rob Burke, Deputy Principal, Hervey Bay State High School'
quotes[142]='"Ken’s workshop on Team Relationships will completely change the way I work with my staff."
Catherine Arnold, Director, Cooinda Cottage Childcare Centre, Canberra'
quotes[143]='"Ken is a very eloquent and engaging speaker. His content was linked to real, live experiences. I would recommend that all organisations utilise his services."
George Butterworth, Child Protection Officer, Office for Children, Youth and Family Services, Canberra'
quotes[144]='"Ken’s presentation on Resiliency certainly had a positive impact on our staff. One worker, who felt she wasn’t coping, came to me to discuss the possibility of transferring to another program. After Ken’s presentation, she came to me again and said that as a result of the workshop she now has a different outlook on things and felt much better able to continue."
Janna Purdy, Service Manager, Centacare Fraser Coast'
quotes[145]='"Ken facilitated an excellent team building session for our team. He was able to involve and inspire the staff, and created a comfortable and relaxed atmosphere with the appropriate mix of humour and learning. The day was thoroughly enjoyed by all, and I have no hesitation in recommending Ken as a skilled speaker and facilitator."
Clare Walker, Team Leader, Transition Care Program Brisbane North, Queensland Health'
quotes[146]='"I recently had the opportunity to take part in one of Ken Warren\'s Workshops - Difficult Co-workers Made Easy. I found this session very informative, light hearted and interactive. His sessions not only provide valuable learning, but practical solutions when dealing with problematic situations. I would definitely recommend his sessions."
Kevin Morgan, Acting Staff Training Co-ordinator, Maryborough Correctional Centre'
quotes[147]='"Ken\'s presentation on Managing Aggressive Behaviour was informative and helpful towards my work. Most days I am trying to defuse aggressive behaviours both face-to-face and over the phone."
Maggie Robson, Child Safety Officer, Bundaberg Child Safety Service Centre'
quotes[148]='"Fantastic! Was able to learn new concepts of working with hard-to-engage clients. I also found Ken to be engaging, knowledgeable, and entertaining. Well worth my time."
Angela Virdis, Support Worker, Edon Place, Bundaberg'
quotes[149]='"Ken worked with teams for the Parks and Natural Environment section of Council. These workers are predominantly outdoor staff and many appeared to view the whole idea of a team building day with a hint of cynicism. Ken spent the time to get to know the key people, by phone then face to face with small groups and individuals prior to the work shop. His groundwork meant that he gained the trust and respect of key members of the team. Ken showed a genuine interest in all the team members and the crews were quick to recognise this. They responded by actively participating in the workshop. I think many were surprised by what they got out of the day. Ken was also quick to follow up on the well being of our workers when Cyclone Yasi hit the following week - I think this reflects his real interest in the people he works with."
Mel Fazackerley, Coordinator, Parks & Natural Environment Section, Cassowary Coast Regional Council'
quotes[150]='"I now feel more confident in handling aggressive situations much better. Fantastic workshop!"
Tanya Carne, Rehabilitation Officer, Commonwealth Rehabilitation Service, Cairns'
quotes[151]='"Ken is an engaging presenter with relevant workshops, practical information, and ongoing support."
Paula Cathcart, Customer Service Advisor, Centrelink Ipswich'
quotes[152]='"Thanks very much for the support and Team Development Day you recently ran for us. The benefits are already showing themselves both with the team and myself personally. I marvelled at how you managed to bring together a large team that has been through incredible change over a relatively short period of time. It is great to attend a facilitated workshop that actually does not end on the day. Often facilitators promise to follow up and to be available, but you really do in a constructive, informative and truly supportive manner."
Steve Ollerenshaw, Training Manager, Pharmacy Guild of Australia, NSW Branch, Sydney'
quotes[153]='"Ken\'s presentations on Team Relationships certainly provoked people to think about taking responsibility for their own situation by reflecting more and looking beyond other people\'s behaviours to actual needs. The feedback from all presentations was very positive and staff have started implementing some of the learnings in their own personal situations and finding solutions that suit."
Jennifer Palelei, Human Resources Manager, Southbank Institute of Technology, Brisbane'
quotes[154]='"Thanks Ken for running great PD for my Admin Team. It achieved just the outcomes I was wanting: a positive and fun day that was good for their morale, but also better equipped them to deal with challenges that can arise with parents and staff. It was lovely to see how well you engaged the team with excellent participation and contribution by all involved. We have taken some points that were raised on the day and are in the process of implementing some positive changes to support the team, which is a great result."
Chris Greig, Business Manager, Balwyn High School, Melbourne'
quotes[155]='"This presentation was a fantastic opportunity to not only learn new skills and strategies for dealing well with clients but also in reinforcing what we are doing right."
Chris Curcio, Case Worker, Central Home Support Services, Albury, NSW'
quotes[156]='"The real life examples that Ken provided were very beneficial and enabled workers to recognise we are all human and to learn very useful strategies when dealing with complex clients. As the person facilitating this training, I was exceptionally happy with the presentation. Ken was very professional, prompt and well-spoken. I would certainly book Ken Warren\'s services again. It was definitely money well-spent!"
Caddie Russell, Manager, Albury Supported Accommodation Service'
quotes[157]='"This workshop should be compulsory for all mental health practitioners!"
Lorelei Doyle, Nurse, Maryborough Mental Health Unit'
quotes[158]='"You would think that a program on grief would be heavy, but Ken\'s humour, stories, and exploration of cultural aspects made it very enjoyable and useful on many levels."
Caroline Lowe, Clinical Nurse, Aged Care Assessment Team, Maryborough'
quotes[159]='"Great training! Completely suitable regarding my work as a social worker."
Tiffany King, Domestic Violence Case Manager, Southern Adelaide Domestic Violence Service'
quotes[160]='""Great stuff, Ken got every point across clearly and knew his content well. Worthwhile attending his sessions""
Roy Finch, Coordinator,Children\'s Contact Centre, Interrelate'
quotes[161]='"Extremely Engaging Presenter who can communicate complex issues in everyday language."
Sonja Peters, Case Manager, Interrelate Orange'
quotes[162]='"Engaging, personalised and relevant... real talk about dilemmas the paradox and challenge of working with people."
Carmen Haig-Besseling, Coordinator,Children\'s Contact Centre, Interrelate, Lismore'
quotes[163]='"Ken provided a presentation that was tailored to meet our specific needs. We really appreciated the TLC before and after the seminar. The day was information filled, inclusive, respectful and there was a lot of laughs. The team spoke highly about Ken\'s presentation and felt it was great professional development. We are already seeing some positive changes since the seminar and would highly recommend Ken’s services."
Shari Jackson, Team Leader, Family Relationship Services, Centacare Rockhampton Diocese'
quotes[164]='"Ken Warren was a very good presenter who the staff related to easily. His awareness and respect of the Cultural Needs of our staff and clients enhanced the delivery of the presentation. Ken had excellent knowledge and work practice skills which he was able to relate to the staff in a way they could understand. I would not hesitate to recommend him for further training for our staff and to other services."
Sue Austin, Health Educator, Mookai Rosie Indigenous Health Service, Cairns'
quotes[165]='"Ken took a real interest in the work being done by our agency. Before his presentation, he spent time here better understanding our work and the challenges we deal with. Ken has a genuine interest in helping indigenous people and easily related to both staff and clients. The training he conducted was very well-received with staff saying it was easily understood, relevant, and completely applicable to their work. We would be happy to work again with Ken."
Ashley Chong, Assistant Manager, Jimaylya Topsy Harry Centre, Mount Isa'
quotes[166]='"Ken is an excellent facilitator who presents in relaxed and easy to understand manner. Ken gave great examples of case studies and real life stories that demonstrated models of communication. I really enjoyed the workshop. Thank you."
Jude O\'Day, Client Liaison Officer, Positive Directions Spiritus, Buranda'
quotes[167]='"The presentation today on Motivating and Engaging Difficult Clients was incredibly relevant and user friendly for a multitude of helping professional contexts. I found it refreshing to be inspired and equipped with new ideas and strategies."
Clementine Scott, School Chaplain, Rosewood State High School'
quotes[168]='"Ken\'s genuine interest in helping people, combined with his experience, curiosity and openness in relation to counselling/helping, results in a personal, useful, grounding workshop."
Sue Moore, Counsellor, Gold Coast Tafe'
quotes[169]='"Valuable and worthwhile workshop with lots of practical tools to implement back in the workplace."
Rosie Harrison, Education Officer, Catholic Education Office Toowoomba'
quotes[170]='"Ken\'s storytelling ability makes his training relatable and friendly and provides practical examples to the learning."
Lewis Kwarcianyi, Youth and Family Support Worker, Intercept Youth and Family Service, Morayfield'
quotes[171]='"Ken really understands how interactions with clients are not always pleasant. His presentation was informative and enjoyable and I felt like I now have some new skills to use in my daily job."
Jessica Forster, Client Services Officer, Griffith University, Brisbane'
quotes[172]='"Ken was extremely personable, spoke clearly and was genuine with what he taught me today."
Danelle Bayley, STAT Coordinator, Queensland Tertiary Admissions Centre Ltd'
quotes[173]='"Ken brings a wealth of knowledge to his workshops which he delivers with humour, understanding and compassion. Thank you, I thoroughly enjoyed it."
Sarah Rochford, Admissions Officer, University of Queensland'
quotes[174]='"Ken knows his stuff. He takes time to understand your work environment and industry and taylors his training to your needs."
Ben Smith, Employment Co-ordinator, Jobmatch, Gympie'
quotes[175]='"I found Ken to have a relaxed and approachable style that encouraged people to open up and get involved. Excellent presentation and delivery of subject."
Robin Bailey, Employment Co-ordinator, Jobmatch, Gympie'
quotes[176]='"Jobmatch recently ran a one day team building session presented by Ken Warren. It is without doubt the best training we have undertaken in our 20 years of operation. All staff came away enthused and with a new passion for their work. I would recommend the training Ken provides without reservation. It was all we had hoped for and more."
Garry Davison, General Manager, Jobmatch Employment Agency, Gympie'
var whichquote=Math.floor(Math.random()*(quotes.length))
document.write(quotes[whichquote])